AGCO Corp. is creating a three-tier dealer system that it says will allow its field service people to devote more time to product training and business development. In the "re-engineered" network, its North American dealers are designated as Platinum, Gold and Silver, according to Alistar McLelland, AGCO's Vice President of Distribution Development for North America. The designations reflect how much personalized service the dealer will receive from account managers and product specialists.
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