A live industry webinar will explore how technician shortages are costing equipment dealers billions in lost revenue while highlighting recruitment, retention, training and AI-driven solutions.
Equipment industry leaders will discuss the financial and operational impact of technician shortages during a live webinar scheduled for Wednesday, November 18, 2026, at 1 p.m. PST (4 p.m. EST). The 60-minute session will include a live question-and-answer period.
Research conducted in 2026 by The AED Foundation (AEDF) and the Canada Equipment Dealers Foundation (CEDF) estimates that technician shortages are costing the equipment industry approximately US$7 billion annually in the United States and CA$803 million in Canada in lost service and parts revenue.
Hosted by Vi by visorPRO, the webinar will examine strategies to maintain dealership service capacity, improve workforce development, and protect business profitability.
Featured speakers include Ron Barlet, President and CEO of Bejac Corporation and chairman of AEDF; Sean Fitzgerrel, Vice-President of AEDF; Wayne Brozek, Founder and CEO of WB Global Services; and John Schmeiser, COO of Vi by visorPRO and Executive Director of CEDF.
Topics will include technician recruitment, employee development and retention, improving knowledge sharing, and helping experienced workers support newer team members. Participants will also explore how artificial intelligence and technology can improve access to information and support aftermarket operations.
The webinar is intended for equipment dealership owners, executives and professionals working in service, parts, operations, human resources and training.
Registration and additional information are available at https://visorpro.ai/2026/10/live-webinar-the-7-billion-technician-shortage/.
Photo Credit: visorPRO