General Session: How to Unlock the Power of Critical Thinking in Equipment Dealerships

When scalable, empowered decision making is everything for dealers, managers often remain overwhelmed as the department’s or business’ sole critical thinkers. Hurried, time-constrained leaders “think” they’re helping with fast directions and answers, but circular problems persist.

When staff follow orders rather than attempting to independently solve problems, the business gets stuck in reaction mode.Bryan Arzani’s CODE framework, developed over the last 17 years, shifts from a “directions model” to one of strategic guidance to get teams to analyze, adapt and act with confidence. “You can shift from ‘rescuing’ your people to get them to take ownership and drive solutions,” he says, “and turn passive executioners into proactive problem-solvers.”The results are staggering — less dependency at the top, enhanced critical thinking and a culture of adaptability, ownership, and innovation, he says. (He also presents a private workshop on Day 1.)

You’ll Learn: • What the top 5% of managers do daily to equip their staff for greater personal& professional heights • What to immediately STOP doing with your staff — with specific questions to prime empowered thinking • How stop the lazy-loop circle of interactions that prevent individuals from the very best instructor – the struggle itself