SATISFYD, a customer and employee experience platform purpose-built for equipment dealers, has announced the release of XperienceHub—a powerful new solution that connects Voice of Customer (VoC) surveys with online review requests, making it easier than ever for dealers to grow their reputation and gain actionable insights from a single customer touchpoint.
With XperienceHub, dealers can now prompt customers to leave a public review directly after completing a satisfaction survey—no added steps or duplicate outreach required.
“Dealers are looking for ways to do more with less—especially when it comes to managing their digital reputation and understanding the customer experience,” said Ryan Condon, CEO of SATISFYD.
Early adopters of XperienceHub are already seeing impressive results, including a 2X increase in online reviews within weeks of implementation.
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