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New protection for Alberta consumers

Bill 34, the Service Alberta and Red Tape Reduction Statutes Amendment Act, proposes amendments to the Consumer Protection Act to strengthen protections for Albertans dealing with defective vehicles, repairing equipment and other products, protecting their credit and buying event resale tickets. Additional amendments would protect landowners by re-establishing the Surface Rights Board. Together, these changes would strengthen consumer protections and build greater trust and confidence in a fair and transparent marketplace.

“Whether you're buying a vehicle, fixing something you own, protecting your credit or buying tickets to your favourite events, you deserve to know you're protected if something goes wrong. We're putting common sense back into the rules and giving Albertans more control over their hard-earned money and the things they own.”

Dale Nally, Minister of Service Alberta and Red Tape Reduction
Defective vehicle repair lemon laws
Under the proposed amendments, new lemon laws would give Albertans a path to pursue refunds, replacements or other remedies through the courts for vehicles with serious defects that cannot be fixed.

Event ticket resale transparency
For Albertans buying resale tickets to concerts, sporting events and other live events, new rules would require clear disclosure of prices and fees so consumers know what they're paying. The new rules would build on the existing strong protections for Albertans such as banning bots from buying tickets. If passed, the legislation would also enable the province to establish further protections in regulation such as a potential cap on resale markups, following consultation.

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