Warranty Consulting Services Expands Offerings to Optimize Dealer Warranty Recovery, Service Department Performance

Feb 13, 2025

Warranty Consulting Services (WCS) recently announced it has expanded its services to help heavy equipment dealerships improve service department operations and maximize warranty profitability. According to a WCS news release, through company’s team of professionals who specialize in warranty processing, claims management, and service department efficiency, WCS is now offering the following:

Service Department Training – Customized training for technicians, service writers, and warranty administrators, ensuring improved work order documentation, warranty claims processing, and manufacturer compliance.

Service Department Training Retainer Services – Ongoing training, new employee onboarding, and support to help dealerships keep their teams up to date with industry best practices and warranty process improvements.

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Video: Learning to Wrench From Dad the Hard Way

Harvest is a week out and the farm picked this week to fall apart. The truck needs a battery, the barn curtain's got a problem, and the corn and beans are telling us we're out of time to get it all fixed.

So it's a full day of wrenching. Tork supervises while I get the truck back running, then we're out at the hog barn where one rusted up part has the whole curtain system hung up. Ladder work, cable work, and a little dad-and-son disagreement about the right way to do it. We close it out walking the fields, shelling beans and checking corn, because whether everything's fixed or not, harvest starts when harvest starts.

Chapters: 00:00 Everything breaks the week before harvest 01:00 Tork supervises while I fix the truck 12:30 Out to the barn to find the curtain problem 14:30 One rusty part hung up the whole curtain 20:00 Running the curtain cable from the ladder 24:00 Walking the beans and corn before harvest 26:30 Wrapping up

We're a 6th generation family farm in southeast Iowa showing the real ups and downs of pig farming and row crop farming. No script, just the work. Subscribe and follow along.

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