Warranty Consulting Services (WCS) recently announced it has expanded its services to help heavy equipment dealerships improve service department operations and maximize warranty profitability. According to a WCS news release, through company’s team of professionals who specialize in warranty processing, claims management, and service department efficiency, WCS is now offering the following:
Service Department Training – Customized training for technicians, service writers, and warranty administrators, ensuring improved work order documentation, warranty claims processing, and manufacturer compliance.
Service Department Training Retainer Services – Ongoing training, new employee onboarding, and support to help dealerships keep their teams up to date with industry best practices and warranty process improvements.
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