JLG Announces Comprehensive Support Services for its Agriculture Equipment Dealers

Mar 27, 2025

JLG Industries, an Oshkosh Corporation business and a leading global manufacturer of mobile elevating work platforms (MEWPs) and telehandlers, offers a full suite of customer support and parts services dedicated to its agricultural equipment dealers across North America. This exclusive agriculture support channel provides personalized assistance throughout the ownership journey.

Building a Strong Dealer Network

JLG is establishing a contracted dealer network to sell, service and support the JLG Agriculture product line across North America. The company offers dealers designated Areas of Responsibility (AOR), financing and floorplan solutions, access to aftermarket parts through Online Express and training through JLG University, marketing allowances, dedicated product support channels and an exclusive warranty program.

“At JLG, we’re not just expanding our agriculture dealer network — we’re carefully building it with the right partners who share our commitment to the customer,” says Cody Rainer, director of channel development — JLG Agriculture. “We believe that providing industry-leading support after the sale is just as important as delivering high-quality equipment. That’s why we’re focused on working with dealers who prioritize reliability, service and long-term customer success. Together, we’re creating a strong foundation to support the evolving needs of the North American agricultural industry.”

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Border View Farms is a mid-sized family farm that sits on the Ohio-Michigan border. My name is Nathan. I make and edit all of the videos posted here. I farm with my dad, Mark and uncle, Phil. Our part-time employee, Brock, also helps with the filming. 1980 was our first year in Waldron where our main farm is now. Since then we have grown the operation from just a couple hundred acres to over 3,000. Watch my 500th video for a history of our farm I filmed with my dad.

I started making these videos in the fall of 2019 as a way to help show what I do on a daily basis as a farmer. Agriculture is different from any other industry and I believe the more people that are showing their small piece of agriculture, helps to build our story. We face unique challenges and stressful situations but have some of the most rewarding payoffs in the end. I get to spend everyday doing what I love, raising my kids on the farm, and trying to push our farm to be better every year. I hope that I can address questions or concerns that you might have about farms and agriculture.