CLAAS and long-time combine dealer, Butler Machinery Company, will be starting another chapter in a professional journey that has lasted more than 25 years. The joint transition plan laid out by the OEM and current dealer features a “long runway” to ensure that CLAAS customers will receive continuous service and parts support as new CLAAS dealerships are established in the region.
“Our number one priority for CLAAS customers is a smooth transition from one dealer to another. With the plan we have in place, Butler will continue to sell CLAAS equipment through January 31, 2025, and – most important – will continue to provide service and parts support until December 31, 2026,” explained Senior Vice President of CLAAS Americas Region, Eric Raby.
CLAAS and Butler will be jointly hosting a virtual town hall meeting for all CLAAS equipment owners in the area to gather input and answer questions regarding the transition. Time and date of this town hall will be announced in due course.
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